Return policy

Return Policy

At this time Thumbpint does not accept returns. If you are not satisfied with your final product due to an error, submission of low-resolution artwork, misspelled words or phrases on your part (what you submit is what will print), you can place a new order at your cost. If your order is flawed due to a mistake on part, we will provide a replacement as quickly as possible at no additional cost to you. Please contact customer service at 1-800-THUMBPT with any additional questions.

Cancellation Policy

  • Due to the customization of your order and in order to meet fulfillment commitments, orders are not able to be canceled once the order has been approved, confirmed and submitted.

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